Rod made this trip seamless, answering questions along the way to make sure we were well prepared for this trip. We were informed and reminded of every detail. We have already started working with Rod on another trip!

Rod has been my cruise TA for 11 years, plus have referred him to friends and family. He is able to assist a first time cruiser find a cruise line that is a match for their needs and wishes. I typically know what cruise line and cabin type I want to book, so we have a phone conversation and he verifies pros/cons on my choice or alternatives. He has several contacts in the cruise industry that he has used to assist us in getting the dining seating we prefer, Rod's most important quality to me is that he is always "there" for me with very rapid response times...whether it be taking advantage of a price drop, a preferred cabin opening to transfer our booking into, or times where life's emergencies have caused us to cancel a cruise at the last minute due to medical emergencies. I TRUST Rod 100%. I know if I email him @ midnight...he will take care of an issue before I awaken the next morning! Too many of my friends are unable to reach their TA on weekends or after hours...and they loose the opportunity to move to a better cabin, or a price drop. I have NEVER had similar issues with Rod. He is the best! He supports his customers from when the book a cruise trough their sailing.